Community National Bank & Trust of Texas (CNB&T) selected Primax for payments processing as well as contact center support that could mirror the level of service offered by their own branches, as if the customer was being cared for “neighbor-to-neighbor” by someone they knew and trusted.
Primax is known for prioritizing close client relationships, helping community banks optimize their business and compete with megabanks and fintechs. In the conversion process, Primax connected to the bank’s in-house core, integrated card controls into their native bank app, set up fraud services and more. The team worked closely with CNB&T leadership and staff throughout the conversion, ensuring the bank optimized its card portfolio at every point.
