Lending and Account Opening Contact Center Support

Customizable Contact Center Support with Flexible Lending and Account Opening Leverage Expert Support for an Enhanced Lending Experience

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Primax’s Lending and Account Opening Contact Center Support combines our customizable contact center support with flexible lending and account opening technology to provide banks with an unparalleled solution that can significantly improve levels of service and sales performance.

  • Use the bank’s existing rules, rates and lending criteria for seamless lending support integration
  • Customer relationship experts available for all customer interactions 24/7/365
  • 24/7/365 call-back capabilities can help generate more completed applications online
  • Competitive pricing, especially when combining Account Services Contact Center Support and Primax’s Lending and Account Opening solution
  • Personalized set-up assistance and ongoing support
Amplifies banks’ loan growth strategies by combining lending support with overall contact center support
Allows for customized scripting for each call scenario
Helps customers navigate through and complete more complex loan applications
Interfaces with many host processors and loan origination platforms

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