Payments

The environment for community banking is undergoing massive disruption. For one, the very definition of “primary financial institution” has evolved significantly. Traditionally, consumers defined their primary banking relationship as the one they have with the...

As Gen Z consumers (ages 18–28) effortlessly shift between physical and digital payment methods, their demand for flexibility is reshaping innovation across the payments ecosystem. Primax released its fifth annual Primax Payments Pulse research study, which gauged the...

Financial institutions are confronting a growing challenge in today’s uncertain economic environment — rising delinquencies and the need for effective, customer-centric collections strategies to respond to the increase. Collections has always been a delicate business...

By: Primax Today’s complex economic environment is defined by a balancing act between tradition and technology, confidence and caution. As consumers navigate the uncertainty, they are adopting a wide range of payment choices and preferences that deliver speed,...

“This makes me so uncomfortable …” Here’s a puzzle that every bank leader faces: How do we achieve and innovate in new ways that cross organizational boundaries — without facing massive resistance? The need to change is everywhere. To succeed in today's market,...

2026 promises to bring continued change, challenges and opportunities for financial institutions as they navigate their payment portfolios. Strategic consultants at Advisors Plus, a Primax company, have shared their perspectives on emerging trends and what financial...

By: Primax The Summer 2025 Spending Report, a special edition of the Primax Payments Pulse, explores year-over-year, same-store financial institution comparisons and provides a view of consumer transactions and trends from April through June 2025. The report also...

By: Primax Need groceries? Pull up the grocery store app — click on your items — receive them within the hour. Want a special film for movie night? It’s probably available instantly on Hulu, Apple TV, Amazon or Netflix – and if you don’t have the right streaming...

By: Primax As the saying goes, “AI is as bad today as it’s ever going to get.” And it rings true: We see AI evolving every day in ever-emerging fraud schemes, and the analyses our teams conduct in defense are constantly becoming smarter and faster, too. There will...

By: Primax The Spring 2025 Spending Report, a special edition of the Primax Payments Pulse, explores year-over-year, same-store financial institution comparisons and provides a view of consumer transactions and trends during the first three months of 2025. This report...