Digital Experience
Optimize Digital Experiences with an Omni-Channel Approach Provide Seamless Digital Engagement with Primax
Your customers demand online, mobile and digital payments solutions that allow them to manage their accounts securely and conveniently. Primax offers the most robust suite of digital solutions with the most engaging features that customers want, using the most advanced technology banks need to serve and grow for the future.
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Insights
Reigniting Your Credit Card Portfolio Strategy
Credit cards are a key driver of revenue, as well as a fundamental connection between financial institutions and their cardholders. As banks build and execute on strategies for growth, credit cards...
Reimagining Checking for Gen Z
Financial service providers are zeroing in on Gen Z, seeking to understand how they spend, what they expect from their banking experience and how they prefer to engage. What earns their trust? What...
Fighting Consumer-Engaged Fraud in the Contact Center
Consumer-engaged fraud is now the leading type of fraud globally, representing more than a third (36%) of all reported incidents in 2024, up 15% over the prior year. It’s a costly and time-consuming...
