QuickAssist
Give Faster Service on the Front Lines Access Real-time Cardholder Data
The web-based solution minimizes the need for staff to reference multiple system and data repositories to lower service costs, increase efficiency and raise cardholder satisfaction. QuickAssist facilitates access by frontline staff to customer’s card account data through the familiarity of the cardholder account service screens they routinely use.
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Insights
Reigniting Your Credit Card Portfolio Strategy
Credit cards are a key driver of revenue, as well as a fundamental connection between financial institutions and their cardholders. As banks build and execute on strategies for growth, credit cards...
Reimagining Checking for Gen Z
Financial service providers are zeroing in on Gen Z, seeking to understand how they spend, what they expect from their banking experience and how they prefer to engage. What earns their trust? What...
Why Tap Into the Cloud?
At San Francisco Giants games in the 2000s, I realized something was different. I noticed a new wave of companies taking over as advertisers and sponsors: cloud-based companies like Oracle,...
