By: Brian Scott, SVP and Chief Growth Officer The payments landscape continues to evolve rapidly amidst an uncertain economic outlook. For the second year in a row, Primax set out to gauge the current state of payment preferences among financial institution customers...
Blog
Community Banks, Mergers and Acquisitions
By: Beth Gorry, Banking Business Relations Manager Over the last several decades, we have seen a continuous consolidation of the banking industry. However, mergers involving community banks had slowed down as a result of the pandemic. As reported by the FDIC, the bank...
AI – What Leaders Need to Know Now
By: René Clayton, Innovation Strategist As an enthusiastic technologist who has watched the digital world transform before our eyes numerous times in the last decade, I am always excited by the next wave of innovation that has the potential to change the way we will...
Enhancing Your Disputes Management Strategy
By: Steve Balmer, MVP, Delinquency Management The number of fraud and non-fraud disputes, or chargebacks, has spiked significantly in recent years, causing substantial processing delays and increased cardholder dissatisfaction. Mercator Advisory Group estimates that...
The Risks and Opportunities of Crypto
By Lou Grilli, Sr. Innovation Strategist for Primax Banks that are considering dipping their toes into the proverbial waters of cryptocurrency services for their customers must consider the risk of doing so. There are counter-party risks, regulatory risks and...
A Companion Card for Debit Programs
By: Courtney Haan, Strategic Product Manager for Primax While prepaid reloadable debit cards are not new in the industry, financial institutions are starting to look at them with a renewed interest, partially thanks to fintechs reframing the product as a reloadable...
Leveraging Analytics in Your Promotional Campaigns
By: Kenna Smith, VP, B2C Marketing During the last few years, the buzz about data analysis for financial institutions has been around predictive analytics. This trend accelerated when the country was shut down and it became increasingly necessary for cardholders to...
Demystifying DeFi
By Lou Grilli, Sr. Innovation Strategist for Primax DeFi is a powerful concept that could be a major disruptor in the financial services industry. In much the same way Uber and Lyft made us think differently about taxis or Airbnb and VRBO changed how we book...
Cybersecurity Planning for Multiple Attack Scenarios
By: Gene Fredriksen, Security Strategy Consultant The world is currently in a state of upheaval, which has provided cybercriminals with an ideal setting to conduct malicious assaults. Since the conflict in Ukraine began, we have seen an increase in malicious activity...
NFTs and Banks – A Great Future Together
By: Lou Grilli, Sr. Innovation Strategist NFTs have become today’s form of pop art, replacing household names like Andy Warhol and Salvador Dalí with newer artists like Beeple, BoredApeYachtClub, and CryptoPunks, with equally crazy dollar amounts being fetched for...