White Papers

With new competitors and expanded forms of payments coming to market daily, debit card and checking account success will require more focus and effort than in past years. Download the Advisors Plus Debit Guide to learn about the six key focus areas to help your bank...

As fraudsters continue to find new ways to commit crimes, banks must implement more sophisticated fraud solutions as part of their crime compliance initiatives. Learn how Linked Analysis and machine learning are reshaping the future of risk management with reduced...

With consumers embracing Peer-to-Peer (P2P) payments more rapidly, banks will likely want to allow for P2P transactions to remain competitive. This white paper will provide a comprehensive review of P2P payment app fraud and guidelines for banks to help cardholders...

For the third year in a row, we surveyed more than 1,500 financial institution customers from across the United States to explore payment preferences and trends. We are proud to share these findings to help you develop your payment strategies. Virtually no aspect of...

As long as humans use phones, chat or other digital channels, companies will need to connect their customers with live agents. Human interactions require a human connection, which is why it’s so important for companies to deliver service excellence in their contact...

For the second year in a row, we set out to explore payment preferences among financial institution customers. We’re excited to share these findings with you, and show how credit unions can adjust to best meet this new shift in payment preferences. Find out the latest...