Delinquency Management

Protect Your Portfolio Collection and Debt Recovery Solutions

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Every financial institution wants a healthy portfolio, but there are some common challenges in managing delinquency: limited resources, rise in delinquent accounts and an increase in charge-off accounts. The Loan Service Center is a full-service collection agency and debt recovery resource that provides first- and third-party delinquency management, as well as collection training for bank staff. 

  • Integrated, customizable first-party delinquency management for all loan types prior to charge-off.
  • Third-party customer-friendly recovery service that improves the financial outcome of both financial institutions and their customers.
  • We provide collection training courses designed to strengthen your collection staff by increasing knowledge and confidence.
First-party collections enables lower bank-directed costs, greater collection efforts and technology solutions
Third-party collections recovers charged-off accounts, increasing revenue and profitability
Expert training keeps financial institutions up to date on delinquency best practices

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