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Conquering Collection Challenges: Five Common Obstacles and Strategies for Success
By: Steve Kreitlow, Continuing Education Facilitator & Consultant, TriVerity Credit card debt continues to rise, with delinquency rates escalating to well above pre-pandemic levels. The increasing delinquency rates mean more volume for collection departments. The collection industry faces persistent challenges in navigating the complexities of the job. From day-to-day issues that arise to high-level hurdles, there is much to overcome to achieve a thriving collection department. It is crucial to identify, evaluate and address the various challenges within your workplace now in order to...
October is National Cybersecurity Awareness Month
By: Gene Fredriksen, Security Strategy Consultant Cybersecurity Awareness Month, observed every...
The Modern-Day Version of a Safe Deposit Box – for Digital Assets
By: Lou Grilli, Senior Innovation Strategist Starting when I was a child up until a few years ago,...
How DEI Can Transform Workplace Culture – Part 4
By: Lynn Heckler, EVP, Chief Talent Officer As we close out our multi-part DEI series, let’s take...
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