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Conquering Collection Challenges: Five Common Obstacles and Strategies for Success
By: Steve Kreitlow, Continuing Education Facilitator & Consultant, TriVerity Credit card debt continues to rise, with delinquency rates escalating to well above pre-pandemic levels. The increasing delinquency rates mean more volume for collection departments. The collection industry faces persistent challenges in navigating the complexities of the job. From day-to-day issues that arise to high-level hurdles, there is much to overcome to achieve a thriving collection department. It is crucial to identify, evaluate and address the various challenges within your workplace now in order to...
Is the Shift Toward Real-Time Payments Inevitable?
By: Lou Grilli, Senior Innovation Strategist Real-time payments (RTP), the first new payment...
Faster Payments Doesn’t Mean Real-Time Payments
By: Lou Grilli, Senior Innovation Strategist The term “faster payments” is popping up more...
Expanding Rewards Options to Meet Customers’ Needs in Uncertain Times
?By: Annie Cox, Vice President, Loyalty Solutions As cardholder spending preferences have...
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