Insights

From digital solutions to fraud protection and data analytics, Primax’s subject matter experts cover the topics that matter to you and your customers the most. View our latest insights and resources.

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Building a Better Contact Center: Remote Work Keeps Agents Engaged

Building a Better Contact Center: Remote Work Keeps Agents Engaged

By: Primax At Primax, the contact center is a significant part of how we support our clients and their customers, providing always-on, personalized assistance with lending, customer services, card services and fraud detection. Guided by the principle of "Tech as the Foundation, People as the Difference," we recognize that our people are our greatest asset, and we work hard to attract highly skilled professionals Three Strategies for Attracting and Retaining the Best Contact Center Talent who show up to work every day ready to provide great customer care. Recognizing the ways of working are...

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Primax Payments Pulse

Primax Payments Pulse Study

Primax Payments Pulse Study

Primax’s consumer payments study examines payment preferences among financial institution customers across the U.S., including how they evolved over the past...

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