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Building a Better Contact Center: Remote Work Keeps Agents Engaged
By: Primax At Primax, the contact center is a significant part of how we support our clients and their customers, providing always-on, personalized assistance with lending, customer services, card services and fraud detection. Guided by the principle of "Tech as the Foundation, People as the Difference," we recognize that our people are our greatest asset, and we work hard to attract highly skilled professionals Three Strategies for Attracting and Retaining the Best Contact Center Talent who show up to work every day ready to provide great customer care. Recognizing the ways of working are...
10 Ways to Maximize Your Marketing Strategies
By: Jason Medick, VP, Marketing, Advisors Plus Consulting As we continue into 2024, financial...
Five Banking Trends to Watch in 2024
By: Chris Joy, Principal, Advisors Plus Consulting We live in interesting times in the financial...
Insights From the 2023 Holiday Shopping Season
By: Kim Ploof, Managing Vice President As we reflect on the end of 2023, we see continued evidence...
Primax Payments Pulse

Primax Payments Pulse: 2021 Holiday Spending Report
The Primax Payments Pulse provides timely, relevant insights into consumer spending trends. This special edition of the report takes a look at year-over-year,...
Primax Payments Pulse Study
Primax’s consumer payments study examines payment preferences among financial institution customers across the U.S., including how they evolved over the past...
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