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Neobank Tech Leads to Banking Innovation
It’s a statement that is becoming well-known and can be daunting for bank leaders: “Neobanks now dominate new account openings, capturing nearly 44% of all new checking accounts opened in 2024.” But there’s a bright side, too. True, neobanks are surging ever forward, offering digital and mobile-first banking, low or no fees, personalization and flexibility that appeal to today’s consumers. But rather than assuming total control over the financial marketplace, they are testing the waters for the rest of us, serving as virtual proving grounds for new financial products and services. Once...
Three Strategies for Attracting and Retaining the Best Contact Center Talent
By Primax We ask a lot of those who work in the service industry. Whether in a restaurant, retail...
Conquering Collection Challenges: Five Common Obstacles and Strategies for Success
By: Steve Kreitlow, Continuing Education Facilitator & Consultant, TriVerity Credit card debt...
Rethinking Credit Through Strategic Card Management
By: Callen Holmes, National Sales Executive Credit cards have come a long way since they were...
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