2020 Eye on Payments
COVID-19 Drives Surge in Digital Adoption

    For the third year in a row, we surveyed more than 1,500 financial institution customers from across the United States to explore payment preferences and trends. We are proud to share these findings to help you develop your payment strategies.

    Virtually no aspect of the economy has remained untouched by COVID-19. Find out the latest drivers behind payment choice to help your financial institution adjust to these shifts and make strategic decisions to provide an even better customer experience.