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The Regulation Pendulum Shouldn’t Deter Banks from Open Banking: A Path to Gaining Share from Larger Rivals
By Primax The Consumer Financial Protection Bureau’s Section 1033 final rule, Personal Financial Data Rights, brings with it complex facets: what compliance entails and its broader implications; the Bank Policy Institute lawsuit in U.S. District Court in Kentucky, which challenges aspects of the rule; and a change in administration raises questions about the ruling’s longevity. For some, skepticism lingers over whether Personal Financial Data Rights will endure or be overturned. Financial institutions — regardless of their size or consumer base — face no shortage of priorities demanding...
The Value of a Rewards Program: Loyalty Redeemers Spend More
By Primax How many cards are in your wallet? If you’re an average U.S. consumer, chances are you...
Building a Better Contact Center: Remote Work Keeps Agents Engaged
By: Primax At Primax, the contact center is a significant part of how we support our clients and...
Gen Z and Millennial Preferences and Behaviors Drive Popularity of Payments
By: Primax Payment preferences continue to evolve and younger generations — consumers ages 18-43 —...
Primax Payments Pulse

Primax Payments Pulse:
Spring 2025 Spending Report
The Primax Payments Pulse: Spring 2025 Spending Report compares year-over-year, same-store financial institution data and provides a three-month view of...
Primax Payments Pulse:
2024 Holiday Spending Report
The fourth annual Primax Payments Pulse: Holiday Spending Report compares year-over-year, same-store financial institution data and provides a three-month...
Primax Payments Pulse Study 2024
The 2024 Primax Payments Pulse study explores what factors influence consumer behavior when it comes to the choice and usage of traditional and emerging...