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AI 101
It’s in your phone, your desktop and your car. It helps your robot vacuum navigate the room and may even assist your healthcare provider in creating a treatment plan. And it’s all over the financial world, offering advice on wealth management and stock market trades, automatically funneling calls through the contact center, and keeping your money safe by fighting the war on fraud. We’re talking, of course, about artificial intelligence, or AI, which has undergone rapid and transformative advancement in recent years. Every day, AI models demonstrably improve on challenging tasks like image...
Building a Better Contact Center: Remote Work Keeps Agents Engaged
By: Primax At Primax, the contact center is a significant part of how we support our clients and...
Gen Z and Millennial Preferences and Behaviors Drive Popularity of Payments
By: Primax Payment preferences continue to evolve and younger generations — consumers ages 18-43 —...
Credit Cards and Digital Payments Usage Rises Despite Security Concerns
By: Primax Payment preferences continue to evolve as consumers’ expectations change. The demand...
Primax Payments Pulse
Primax Payments Pulse: 2021 Holiday Spending Report
The Primax Payments Pulse provides timely, relevant insights into consumer spending trends. This special edition of the report takes a look at year-over-year,...
Primax Payments Pulse Study
Primax’s consumer payments study examines payment preferences among financial institution customers across the U.S., including how they evolved over the past...
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