Insights
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The Value of a Rewards Program: Loyalty Redeemers Spend More
By Primax How many cards are in your wallet? If you’re an average U.S. consumer, chances are you have around four to choose from at any given time, according to Experian, in plastic and/or electronic form. You can likely use any one of them just about anywhere you go. But, when you’re ready for the check at your favorite restaurant, paying for gas or groceries or shopping online, which card do you reach for and why? The 2024 edition of Primax Payments Pulse, which presents findings from an online survey of 1,850 financial services consumers across the U.S., reveals some potential reasons for...
Credit Cards and Digital Payments Usage Rises Despite Security Concerns
By: Primax Payment preferences continue to evolve as consumers’ expectations change. The demand...
Three Strategies for Attracting and Retaining the Best Contact Center Talent
By Primax We ask a lot of those who work in the service industry. Whether in a restaurant, retail...
Conquering Collection Challenges: Five Common Obstacles and Strategies for Success
By: Steve Kreitlow, Continuing Education Facilitator & Consultant, TriVerity Credit card debt...
Primax Payments Pulse
Primax Payments Pulse:
Summer 2024 Spending Report
The Primax Payments Pulse: Summer 2024 Spending Report compares year-over-year, same-store financial institution data and provides a three-month view of...
Primax Payments Pulse:
Spring 2024 Spending Report
The Primax Payments Pulse: Spring 2024 Spending Report compares year-over-year, same-store financial institution data and provides a three-month view of...
Primax Payments Pulse:
2023 Holiday Spending Report
The third annual Primax Payments Pulse: 2023 Holiday Spending Report compares year-over-year, same-store financial institution data and provides a three-month...
White Papers
A Guide to Creating Top-Performing Debit Programs
With new competitors and expanded forms of payments coming to market daily, debit card and checking account success will require more focus and effort than in...
Linked Analysis and Machine Learning:How New Tools in Risk Intelligence are Shifting the Focus from Detection to Prediction
As fraudsters continue to find new ways to commit crimes, banks must implement more sophisticated fraud solutions as part of their crime compliance...
Peer-to-Peer (P2P) Payment App Fraud
With consumers embracing Peer-to-Peer (P2P) payments more rapidly, banks will likely want to allow for P2P transactions to remain competitive. This white...