If you’re like most, you’d prefer a certain amount of predictability in the work you do and in most aspects of your life, too. So when change happens, you’re likely to have a predictable reaction, adeptly illustrated by the familiar Kübler-Ross model: As you can see – and as you’ve likely experienced when some change occurred in your own life – the initial reaction is negative: Shock and Denial, moving quickly into Anger. Then comes Bargaining and Depression well before moving into the Acceptance phase and our ability to adapt and move on. From major life changes (illness, death, divorce) to...