For community banks, small- and medium-sized businesses (SMBs) represent a potentially lucrative opportunity for growth. By expanding beyond consumer accounts, banks can reduce risk through diversification, while adding new revenue streams that support growth. In today’s landscape of rising competition, economic uncertainty and complex business needs, it’s crucial to assess whether your current product/service mix and future roadmap are designed with small businesses in mind. Identify any potential gaps and then decide whether it makes sense to build, buy or partner to fill them. Through...