Primax Leadership
Bill Hampton
President
David Haslam
Chief Operating Officer
Joe Schmithorst
Vice President Client and Product Strategy
Jennifer Gibson
Vice President, Business Solutions
Pete Rae
Vice President, Sales
Kimberly Ploof
Senior Vice President of Strategic Alliances
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Insights
Fighting Consumer-Engaged Fraud in the Contact Center
Consumer-engaged fraud is now the leading type of fraud globally, representing more than a third (36%) of all reported incidents in 2024, up 15% over the prior year. It’s a costly and time-consuming...
Why Tap Into the Cloud?
At San Francisco Giants games in the 2000s, I realized something was different. I noticed a new wave of companies taking over as advertisers and sponsors: cloud-based companies like Oracle,...
Primax Banking in Focus: Winning Gen Z
The financial landscape is shifting – fast. At the center of this change is Generation Z, a cohort that’s not only redefining expectations but poised to become the largest and wealthiest generation...
