By Primax We ask a lot of those who work in the service industry. Whether in a restaurant, retail store or hotel, we expect our food to arrive on time, our order to be correct and our lodging needs to be met — all delivered with excellent people skills and, perhaps, a...
By: Steve Kreitlow, Continuing Education Facilitator & Consultant, TriVerity Credit card debt continues to rise, with delinquency rates escalating to well above pre-pandemic levels. The increasing delinquency rates mean more volume for collection departments. The...
By: Callen Holmes, National Sales Executive Credit cards have come a long way since they were first introduced in the 1950s. From metal “charge plates” and magstripes taped to cardboard to EMV chips and tap-to-pay technology, credit cards have evolved immensely since...
By: Maria Verna, Strategic Product Manager According to the U.S. Chamber of Commerce, there are 33.2 million small businesses in the United States, with more than five million of those being new businesses that started in 2023. While these businesses may be small,...
By: Norm Patrick, Vice President, Advisors Plus Consulting The financial landscape is changing, and digital payments are leading the charge. As consumers increasingly seek out more convenient and technologically advanced solutions, traditional card transactions are...
By: Todd Akin, Manager, Product Integration Digital banking, whether it be via mobile phone, tablet or personal computer, is as now as ubiquitous as the automobile. The importance of online access to personal financial information became top of mind during the...
By: Jason Medick, VP, Marketing, Advisors Plus Consulting As we continue into 2024, financial institutions have a myriad of opportunities to shape a successful year. In the dynamic landscape of the financial services industry, being strategic with your...
By: Chris Joy, Principal, Advisors Plus Consulting We live in interesting times in the financial world, with “disruption” being a key word that can be applied to the experiences of the last four years. Many factors affecting financial services, from technology to...
By: Kim Ploof, Managing Vice President As we reflect on the end of 2023, we see continued evidence of a soft economic landing. In our special edition Primax Payments Pulse, the 2023 Holiday Spending Report, we delve into year-over-year comparisons within financial...
By: Kim Ploof, Managing Vice President Over the last year, rising inflation rates and threats of a looming recession have pushed many consumers’ economic concerns to the forefront. With various factors in play, including the Fed’s hike in interest rates and...