By: Steve Balmer, MVP, Delinquency Management The number of fraud and non-fraud disputes, or chargebacks, has spiked significantly in recent years, causing substantial processing delays and increased cardholder dissatisfaction. Mercator Advisory Group estimates that...
By Lou Grilli, Sr. Innovation Strategist for Primax Banks that are considering dipping their toes into the proverbial waters of cryptocurrency services for their customers must consider the risk of doing so. There are counter-party risks, regulatory risks and...
By: Courtney Haan, Strategic Product Manager for Primax While prepaid reloadable debit cards are not new in the industry, financial institutions are starting to look at them with a renewed interest, partially thanks to fintechs reframing the product as a reloadable...
By: Kenna Smith, VP, B2C Marketing During the last few years, the buzz about data analysis for financial institutions has been around predictive analytics. This trend accelerated when the country was shut down and it became increasingly necessary for cardholders to...
By Lou Grilli, Sr. Innovation Strategist for Primax DeFi is a powerful concept that could be a major disruptor in the financial services industry. In much the same way Uber and Lyft made us think differently about taxis or Airbnb and VRBO changed how we book...
By: Gene Fredriksen, Security Strategy Consultant The world is currently in a state of upheaval, which has provided cybercriminals with an ideal setting to conduct malicious assaults. Since the conflict in Ukraine began, we have seen an increase in malicious activity...
By: Lou Grilli, Sr. Innovation Strategist NFTs have become today’s form of pop art, replacing household names like Andy Warhol and Salvador Dalí with newer artists like Beeple, BoredApeYachtClub, and CryptoPunks, with equally crazy dollar amounts being fetched for...
By: Brian Scott, SVP and Chief Growth Officer, Primax The Spring 2022 edition of the Primax Payments Pulse found continued, strong consumer purchasing activity, despite ongoing inflationary pressures. In April 2022, the Bureau of Labor Statistics (BLS) reported the...
By: Gene Fredriksen, Security Strategy Consultant I recently worked with a financial institution that had just been the victim of a phishing attack. The email looked official, and the link directed the staff to a page that was a perfect copy of an Office 365 login...
By: Brian Scott, Chief Growth Officer, Primax When it comes to payments processing providers, banks don’t always know that they have options outside of their core processor. There are many innovative payments fintech providers that can offer more capabilities than a...