Client Learning
Well-Trained Staff Make Most Effective Service and Brand Ambassadors Develop Skillsets of Critical Service
Primax’s numerous training courses and learning delivery modules give banks great opportunity and flexibility to build and nurture the development and skillsets of their critical service staff. Training programs from Primax cover all payment types, including credit, debit, prepaid cards, new card program management and bill pay. Special training consulting resources provide advice on how to optimally leverage Primax’s various card processing platforms.
The Momentum online learning portal gives banks quick access to learning materials and helps track and report staff’s understanding of the tools and processes they need for maximum performance.
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Insights
A Guide to Creating Top-Performing Debit Programs
With new competitors and expanded forms of payments coming to market daily, debit card and checking account success will require more focus and effort than in past years. Download the Advisors Plus...
Linked Analysis and Machine Learning:How New Tools in Risk Intelligence are Shifting the Focus from Detection to Prediction
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How DEI Can Transform Workplace Culture – Part 2
By: Lynn Heckler, EVP, Chief Talent Officer Once an organization has made a commitment to diversity, equity and inclusion (DEI), attention must turn to building an inclusive culture by making DEI a...