QuickAssist

Give Faster Service on the Front Lines Access Real-time Cardholder Data

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As consumers demand faster and higher quality service, banks aim to provide quicker resolution to requests while lowering service costs. QuickAssist is a web-based tool that eliminates the need for staff to reference multiple systems and data repositories, thereby increasing efficiencies and cardholder satisfaction. The solution gives users the ability to view and perform various functions, including:

  • Cardholder user maintenance
  • Transaction details
  • Lost/Stolen reporting
  • Dispute management
  • Rewards information
  • Payment details
Friendly and intuitive user interface
Customizable widgets for staff to serve routine inquiries
Reduce training time with easy navigation and clean design

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