Card Services
Support for Credit, Debit and Prepaid Accounts – Service Cardholders Deserve
Scale with Card Services Support When You Need It Most
Primax’s investment in contact center technology and infrastructure delivers intelligent call routing services and quality control, which translates to faster responses to requests, higher resolution and customer satisfaction.
Financial institutions count on Primax to support millions of credit, debit and prepaid accounts to ensure their cardholders always receive the service they deserve.
Learn How You Can Enhance Your Cardholder’s Service Experience
Connect With Our Knowledgeable Experts
Insights
Integrating Data Insights and Analytics to Drive Consumer Insights and Growth
By: Tom Gandre, EVP, Chief Operating Officer Financial Institutions (FIs) are challenged more than ever with increased competition and changing market dynamics. To remain competitive and meet...
Zero Trust: A Model for Multi-layered Cybersecurity
By: Gene Fredriksen, Security Strategy Consultant I’m sure you have moved to a new town or started a new job at one time or another. At first, you might not have trusted everyone with open arms....
Understanding Marketing Delivery Channels to Provide the Optimal Cardholder Experience
By: Kenna Smith, VP, Advisors Plus Marketing Operations Times are changing quickly in B2C marketing for the financial industry. New approaches and terms are surfacing on a regular basis. Over the...