Card Services
Support for Credit, Debit and Prepaid Accounts – Service Cardholders Deserve
Scale with Card Services Support When You Need It Most
Primax’s investment in contact center technology and infrastructure delivers intelligent call routing services and quality control, which translates to faster responses to requests, higher resolution and customer satisfaction.
Financial institutions count on Primax to support millions of credit, debit and prepaid accounts to ensure their cardholders always receive the service they deserve.
Learn How You Can Enhance Your Cardholder’s Service Experience
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Insights
Holiday Fraud — Expect the Unexpected in 2020
By: David Ver Eecke, Sr. Fraud Product Manager 2020 is the year of the unexpected — and this holiday shopping season will be no different. The pandemic has changed our world in so many ways,...
Eye on Payments 2020: Part I – COVID-19 Drives Consumer Payment Choices and Purchasing Behavior
By: Tom Pierce, Chief Marketing Officer Virtually no aspect of the economy has remained untouched by COVID-19 — and the impacts continue to evolve the payments landscape at a rapid speed. The...
Lessons Learned from a True Tale of a Digital Scammer
By: Gene Fredriksen, Security Strategy Consultant In this real-life story, it is 2018 and Kwamaine Ford, an employee of a celebrity at the time, seemed to have the world by the tail. He traveled in...