Fraud Risk Management
Stand Protected at Every Point of Attack Safeguard Your Financial Institution While Preserving Customer Experience

In the face of accelerating threats, finding a balance between fraud management and customer experience is crucial to a financial institution’s success. Primax’s integrated approach links all data from every transaction, interaction and event to predict and prevent customer fraud while expertly recovering any losses for more fraud-fighting power. Our Fraud Risk Management suite:
- Monitors and analyzes all activity from every channel and links to actions
- Prevents losses with customer engagement when fraud is suspected
- Recovers and mitigates further losses post-fraud
- Consults to build a customized approach with Enhanced Fraud Services

Linked Analysis

Neural Network & Machine Learning Scoring

Contact Center Biometrics

Two-Way Contextual Engagement

Merchant Recovery

Risk Program Experts
Find Out How to Protect Your Financial Institution While Preserving Customer Experience
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Insights

2020 Eye on Payments
COVID-19 Drives Surge in Digital Adoption
For the third year in a row, we surveyed more than 1,500 financial institution customers from across the United States to explore payment preferences and trends. We are proud to share these findings...
Best Practices Guide: Delivering Service Excellence in Your Contact Center
As long as humans use phones, chat or other digital channels, companies will need to connect their customers with live agents. Human interactions require a human connection, which is why it’s so...
2019 Eye on Payments
Payments Preference Motivated by Convenience and Ease of Use
For the second year in a row, we set out to explore payment preferences among financial institution customers. We’re excited to share these findings with you, and show how credit unions can adjust...