Fraud Risk Management
Stand Protected at Every Point of Attack Safeguard Your Financial Institution While Preserving Customer Experience
In the face of accelerating threats, finding a balance between fraud management and customer experience is crucial to a financial institution’s success. Primax’s integrated approach links all data from every transaction, interaction and event to predict and prevent customer fraud while expertly recovering any losses for more fraud-fighting power. Our Fraud Risk Management suite:
- Monitors and analyzes all activity from every channel and links to actions
- Prevents losses with customer engagement when fraud is suspected
- Recovers and mitigates further losses post-fraud
- Consults to build a customized approach with Enhanced Fraud Services
Linked Analysis
delivers a frictionless payment journey for your consumers – detecting and preventing fraud from all channels
Neural Network & Machine Learning Scoring
allows you to tailor rules and strategies unique to your financial institution so your consumers can bank and shop with confidence
Contact Center Biometrics
accurately authenticates cardholders when they call, providing personalization and an extra layer of protection for your consumers
Two-Way Contextual Engagement
can help prevent losses using alerts so cardholders can confirm suspicious transactions quickly via any channel
Merchant Recovery
provides consumers purchase clarity and the ability to dispute charges on the fly for quick resolution and recovery – saving on chargebacks by never shipping the purchased items
Risk Program Experts
can help you build a customized approach to strike the right balance in delivering an enriched, seamless experience
Find Out How to Protect Your Financial Institution While Preserving Customer Experience
Connect With Our Knowledgeable Experts
Insights
2019 Eye on Payments
Payments Preference Motivated by Convenience and Ease of Use
For the second year in a row, we set out to explore payment preferences among financial institution customers. We’re excited to share these findings with you, and show how credit unions can adjust...