QuickAssist
Give Faster Service on the Front Lines Access Real-time Cardholder Data

The web-based solution minimizes the need for staff to reference multiple system and data repositories to lower service costs, increase efficiency and raise cardholder satisfaction. QuickAssist facilitates access by frontline staff to customer’s card account data through the familiarity of the cardholder account service screens they routinely use.



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Insights

How’s the Phishing?
By: Gene Fredriksen, Security Strategy Consultant I recently worked with a financial institution that had just been the victim of a phishing attack. The email looked official, and the link directed...
Driving an Optimal Payments Experience
By: Brian Scott, Chief Growth Officer, Primax When it comes to payments processing providers, banks don’t always know that they have options outside of their core processor. There are many...
Impacts of Data Insights and Analytics on Financial Institutions
By: Jeremiah Lotz, Managing Vice President, Digital & Data, Primax Whether financial institutions realize it or not, the future of the financial services industry will be heavily shaped and...