QuickAssist
Give Faster Service on the Front Lines Access Real-time Cardholder Data
The web-based solution minimizes the need for staff to reference multiple system and data repositories to lower service costs, increase efficiency and raise cardholder satisfaction. QuickAssist facilitates access by frontline staff to customer’s card account data through the familiarity of the cardholder account service screens they routinely use.
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Insights
Exploring the Potential Impact of Cryptocurrency on Debit – Part I
By: Lou Grilli, Senior Innovation Strategist As financial institutions explore the future of payments and real-time accessibility for their customers, the question has arisen: should cryptocurrency...
Eye on Payments 2020: Part IV – Payments Through Generations
By: Tom Pierce, Chief Marketing Officer While the COVID-19 pandemic has propelled consumers of all ages to transact in new ways, there are still some notable differences in how different generations...
Eye on Payments 2020: Part III – The Drivers Behind Consumer Payment Choice
By: Tom Pierce, Chief Marketing Officer Despite the uncertainty surrounding the COVID-19 pandemic, the main drivers behind a consumer’s choice in payment method – ease of use, convenience and speed...