QuickAssist
Give Faster Service on the Front Lines Access Real-time Cardholder Data

The web-based solution minimizes the need for staff to reference multiple system and data repositories to lower service costs, increase efficiency and raise cardholder satisfaction. QuickAssist facilitates access by frontline staff to customer’s card account data through the familiarity of the cardholder account service screens they routinely use.



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Insights

Insights into Combating the Rising Tide of Card-Not-Present Fraud
By: David Ver Eecke, Sr. Fraud Product Manager It is no surprise that with consumers using digital payments more than ever before, card-not-present (CNP) fraud losses are starting to add up for...
How to Get Started with Robotic Process Automation
By: Molly Walker, Manager, Business Excellence Robotic process automation (RPA) is playing an increasingly important role in improving front- and back-office efficiencies, business scalability and...
Don’t Get Complacent with COVID-19 Scams
By: Gene Fredriksen, Security Strategy Consultant In a 1948 speech to the House of Commons, Winston Churchill said, “Those who fail to learn from history are condemned to repeat it.” This quote is...