QuickAssist
Give Faster Service on the Front Lines Access Real-time Cardholder Data
QuickAssist directly addresses the quality and value of the staff user and cardholder experience by giving banks single-point, real-time access to customer debit and credit card account data.
The web-based solution minimizes the need for staff to reference multiple system and data repositories to lower service costs, increase efficiency and raise cardholder satisfaction. QuickAssist facilitates access by frontline staff to customer’s card account data through the familiarity of the cardholder account service screens they routinely use.
Friendly and intuitive user interface
Customizable widgets for staff to serve routine inquiries
Reduce training time with easy navigation and clean design
Interested in Faster Resolution for Card Inquiries?
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Insights
2019 Eye on Payments
Payments Preference Motivated by Convenience and Ease of Use
For the second year in a row, we set out to explore payment preferences among financial institution customers. We’re excited to share these findings with you, and show how credit unions can adjust...
