Card Services
Support for Credit, Debit and Prepaid Accounts – Service Cardholders Deserve
Scale with Card Services Support When You Need It Most
Primax’s investment in contact center technology and infrastructure delivers intelligent call routing services and quality control, which translates to faster responses to requests, higher resolution and customer satisfaction.
Financial institutions count on Primax to support millions of credit, debit and prepaid accounts to ensure their cardholders always receive the service they deserve.
Learn How You Can Enhance Your Cardholder’s Service Experience
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Insights
The Regulation Pendulum Shouldn’t Deter Banks from Open Banking: A Path to Gaining Share from Larger Rivals
By Primax The Consumer Financial Protection Bureau’s Section 1033 final rule, Personal Financial Data Rights, brings with it complex facets: what compliance entails and its broader implications; the...
The Value of a Rewards Program: Loyalty Redeemers Spend More
By Primax How many cards are in your wallet? If you’re an average U.S. consumer, chances are you have around four to choose from at any given time, according to Experian, in plastic and/or...
Building a Better Contact Center: Remote Work Keeps Agents Engaged
By: Primax At Primax, the contact center is a significant part of how we support our clients and their customers, providing always-on, personalized assistance with lending, customer services, card...