Bill Pay
Build Lasting Loyalty with Primax’s Bill Pay Solutions Optimize Revenue and Create Customer Value
Bill pay is a foundational service that truly promotes an enduring relationship between banks and their customers, from reliability to security and overall convenience. The Primax bill pay platform enables subscibers to manage their bill pay experience. They can easily set up payee persons or businesses, payments and payment dates in their online and mobile channels. We keep each payment safe via our neural network and machine learning scoring model. The solution also supports a Small Business Bill Pay program, leveraging multi-tiered authority levels and extended remittance that small businesses depend on. We also offer marketing campaigns that your bank can leverage to help drive bill pay activation and usage.
Offers a due date payment model and next-day processing for businesses or peer-to-peer
Fraud monitoring of payment activity identifies suspicious transactions
The solution is supported by our 24/7/365 contact center
Grow Transaction Volumes While Creating Customer Value with Bill Pay
Connect with Our Digital Payments Experts
Insights
2020 Eye on Payments
COVID-19 Drives Surge in Digital Adoption
For the third year in a row, we surveyed more than 1,500 financial institution customers from across the United States to explore payment preferences and trends. We are proud to share these findings...
Best Practices Guide: Delivering Service Excellence in Your Contact Center
As long as humans use phones, chat or other digital channels, companies will need to connect their customers with live agents. Human interactions require a human connection, which is why it’s so...
2019 Eye on Payments
Payments Preference Motivated by Convenience and Ease of Use
For the second year in a row, we set out to explore payment preferences among financial institution customers. We’re excited to share these findings with you, and show how credit unions can adjust...