Client Learning
Well-Trained Staff Make Most Effective Service and Brand Ambassadors Develop Skillsets of Critical Service

Primax’s numerous training courses and learning delivery modules give banks great opportunity and flexibility to build and nurture the development and skillsets of their critical service staff. Training programs from Primax cover all payment types, including credit, debit, prepaid cards, new card program management and bill pay. Special training consulting resources provide advice on how to optimally leverage Primax’s various card processing platforms.
The Momentum online learning portal gives banks quick access to learning materials and helps track and report staff’s understanding of the tools and processes they need for maximum performance.



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Insights

The March Toward Greater Transparency and Trust in Open Banking
By: Primax Since the release of the Consumer Financial Protection Bureau’s (CFPB’s) Personal Financial Data Rights rule, commonly referred to as Rule 1033, the financial services industry has been...
Consumers Shift Toward More Intentional Spending in Uncertain Economy
By: Primax The Summer 2025 Spending Report, a special edition of the Primax Payments Pulse, explores year-over-year, same-store financial institution comparisons and provides a view of consumer...
Seamless Origination with the Power of Instant
By: Primax Need groceries? Pull up the grocery store app — click on your items — receive them within the hour. Want a special film for movie night? It’s probably available instantly on Hulu, Apple...