Client Learning
Well-Trained Staff Make Most Effective Service and Brand Ambassadors Develop Skillsets of Critical Service

Primax’s numerous training courses and learning delivery modules give banks great opportunity and flexibility to build and nurture the development and skillsets of their critical service staff. Training programs from Primax cover all payment types, including credit, debit, prepaid cards, new card program management and bill pay. Special training consulting resources provide advice on how to optimally leverage Primax’s various card processing platforms.
The Momentum online learning portal gives banks quick access to learning materials and helps track and report staff’s understanding of the tools and processes they need for maximum performance.



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Insights

Consumers Shift Toward More Intentional Spending in Uncertain Economy
By: Primax The Summer 2025 Spending Report, a special edition of the Primax Payments Pulse, explores year-over-year, same-store financial institution comparisons and provides a view of consumer...
Seamless Origination with the Power of Instant
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The Deepfake-Fighting “Secret Sauce”: Combatting AI Fraud with
By: Primax As the saying goes, “AI is as bad today as it’s ever going to get.” And it rings true: We see AI evolving every day in ever-emerging fraud schemes, and the analyses our teams conduct in...