QuickAssist
Give Faster Service on the Front Lines Access Real-time Cardholder Data

The web-based solution minimizes the need for staff to reference multiple system and data repositories to lower service costs, increase efficiency and raise cardholder satisfaction. QuickAssist facilitates access by frontline staff to customer’s card account data through the familiarity of the cardholder account service screens they routinely use.



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Insights

Enhancing Your Disputes Management Strategy
By: Steve Balmer, MVP, Delinquency Management The number of fraud and non-fraud disputes, or chargebacks, has spiked significantly in recent years, causing substantial processing delays and...
A Cryptocurrency Update
The Risks and Opportunities of Crypto
By Lou Grilli, Sr. Innovation Strategist for Primax Banks that are considering dipping their toes into the proverbial waters of cryptocurrency services for their customers must consider the risk of...