QuickAssist
Give Faster Service on the Front Lines Access Real-time Cardholder Data

The web-based solution minimizes the need for staff to reference multiple system and data repositories to lower service costs, increase efficiency and raise cardholder satisfaction. QuickAssist facilitates access by frontline staff to customer’s card account data through the familiarity of the cardholder account service screens they routinely use.



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Insights

Penetration Testing or Vulnerability Assessment: What’s the Difference?
By: Gene Fredriksen, Security Strategy Consultant Cybersecurity terms continually make their way into our vocabulary with words like IP address, Virtual Private Network (VPN) and the cloud – or more...
Holiday Fraud – Longer Holiday Shopping Period Means More Time for Fraud in 2021
By: David Ver Eecke, Senior Fraud Product Manager At this time last year, many people were wishfully hoping that the world would be back to normal by the 2021 holiday season. Nearly 20 months into...
October is National Cybersecurity Awareness Month
By: Gene Fredriksen, Security Strategy Consultant Cybersecurity Awareness Month, observed every October, was created as a collaborative effort between government and industry to ensure every...