QuickAssist
Give Faster Service on the Front Lines Access Real-time Cardholder Data
The web-based solution minimizes the need for staff to reference multiple system and data repositories to lower service costs, increase efficiency and raise cardholder satisfaction. QuickAssist facilitates access by frontline staff to customer’s card account data through the familiarity of the cardholder account service screens they routinely use.
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Insights
Holiday Fraud – Longer Holiday Shopping Period Means More Time for Fraud in 2021
By: David Ver Eecke, Senior Fraud Product Manager At this time last year, many people were wishfully hoping that the world would be back to normal by the 2021 holiday season. Nearly 20 months into...
October is National Cybersecurity Awareness Month
By: Gene Fredriksen, Security Strategy Consultant Cybersecurity Awareness Month, observed every October, was created as a collaborative effort between government and industry to ensure every...
The Modern-Day Version of a Safe Deposit Box – for Digital Assets
By: Lou Grilli, Senior Innovation Strategist Starting when I was a child up until a few years ago, I had a safe deposit box. In it, I stored a coin collection, mostly silver dollars, a raised seal...